On Thursday, May 12, North Vancouver District Public Library was proud to deliver a panel presentation, Under the Hood: Honest Stories of Disruptive Change in a Public Library, at the BC Libraries Conference held in Richmond, BC.
In alignment with the conference theme of Disrupt and Transform, this presentation describes the transformative process that started when I became chief librarian for North Vancouver District Public Library in 2013, and illustrates it with personal stories of change from seven staff members and one super-engaged patron.
I cannot describe just how proud I am of the NVDPL staff and how they have flourished in the delivery of their professional library services. The North Van community is incredibly fortunate to have such dedicated, talented and caring professionals to serve their access to knowledge that will enhance and improve their lives and support community connectedness. I am humbled to work with such committed and compassionate human beings.
All of our presentation notes are posted here, starting with my portion of the presentation, which set the stage for the personal stories that follow. Staff spoke honestly and passionately about their experiences during this time of organizational change, from many different areas of the library: circulation, collections, adult programming, community connections, and systems. Their speaking notes are linked below.
We were also delighted to include in our panel one of our super engaged patrons!
Links to panelist speaking notes:
Andrea Freeman, Manager of Welcoming Initiatives
Jennifer O’Donnell, Digital Services & Resources Librarian
Sabina Burnett, Circulation Assistant, Capilano Library
Ashika Debba, Circulation Supervisor, Lynn Valley Library
Krista Scanlon, Collection Services and Evaluation Librarian
Paul Taylor, Branch Librarian, Parkgate Library
Jacqui Jones-Cox, Branch Librarian, Lynn Valley Library